The Challenges
Fulfillment speed: Lost or misplaced inventory delayed customer deliveries, causing dissatisfaction, returns, and unmet expectations.
Inefficient use of labor: Dedicated 2-4 warehouse associates to manually scan inventory for auditing.
Productivity: Labor pulled from fulfillment tasks to locate material or vice versa, impacting operational productivity.
The Corvus Solution
Implemented the Corvus One™ Autonomous Inventory Management System to more accurately and efficiently track material across MSI's four national distribution centers.
No more yearly, wall-to-wall physical inventory checks: the Corvus One™ inventory drones perform daily cycle counting flights, providing MSI with accurate, real-time inventory data.
Labor Reallocation: Associates no longer need to perform cycle counts, or search for missing material. Now dedicated to picking and replenishment.
The Impact
Zero Operational Disruptions: Smooth integration with no interruptions to daily operations.
Enhanced Customer Satisfaction: Faster and more accurate order fulfillment.
Increased Labor Productivity: More efficient operations with actionable inventory data.
Prevention of Future Errors: Corrections made to workflows and processes to avoid repeat mistakes.
Where are we now?
After its first successful deployment in Southern California, MSI deployed Corvus One drones across its nationwide distribution network, including facilities in Washington, Arizona, Texas, Illinois, Georgia, Florida, and New Jersey.
“I like the Corvus Robotics drones because they are out of sight, out of mind. They’re doing things that there’s really not a lot of value to an individual on, but to the business, it’s priceless.”
Reggy S
VP of Distribution
Company Overview
MSI Surfaces is the largest independent source in North America for countertops, flooring, wall tile, and hardscaping surfaces. Founded in 1975, MSI has grown to nearly $3B in annual revenue with over 400,000 global employees.
